Shipping policy
All our products are shipped using a secure and tracked shipping method.
UPDATE: Due to an exceptionally high volume of orders, our shipping times may experience a delay of 2-3 days beyond the standard timeframe. We are working hard to get your order to you as quickly as possible and appreciate your patience during this busy period.
Once an order is placed, it cannot be canceled or modified. Please allow 1-3 business days for order processing. Once shipped, you will receive an email with tracking details, and you can expect delivery within the estimated timeframe listed below. Please note that delivery times are approximate.
For orders below the specified thresholds, the following shipping charges apply:
| Country/Region | Shipping Cost | Delivery Time |
| United Kingdom | €0 | 2-3 business days |
| Ireland | €0 | 2-3 business days |
| Netherlands/Belgium | €0 | 2-3 business days |
| Germany | €0 | 2-3 business days |
| France | €0 | 4-8 business days |
| Spain | €0 | 4-8 business days |
| Italy | €0 | 4-8 business days |
| Austria | €0 | 4-8 business days |
| Poland | €0 | 4-8 business days |
| Portugal | €0 | 4-8 business days |
| Switzerland | €0 | 4-8 business days |
| Rest of Europe | €0 | 4-8 business days |
| Middle East | €15.99 | 4-8 business days |
| Asia | €15.99 | 4-8 business days |
| Austria/ New Zeland | €0 | 4-8 business days |
| Rest of the Wordl | €19.99-29.99 | 4-8 business days |
Please note that during promotional periods, order processing and shipping times may increase due to high order volumes.
Oliver Bennet ships only on business days (Monday to Friday, excluding public holidays). Orders placed over the weekend will be processed on the next business day.
If your package arrives damaged due to shipping, please email within 5 business days, including photos of the damage, so we can assist you further.